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Water/Sewer Billing & Field Services
Water & Sewer
The City of Arcata provides water and sewer service for residents of the following locations:
- Arcata
- Jacoby Creek Water District
- Pacific Manor (across from Mad River Community Hospital)
Apply for Service
To apply for water and sewer service, please fill out a Service Agreement (PDF) and return it with the deposit and service charge to the Finance Department at Arcata City Hall. Service Agreements can also be faxed to the Finance Department at 707-825-2008, sent by email, dropped in one of 3 drop-boxes (located in the front, rear, and inside City Hall), or brought to the cashier window in person. Please make sure a copy of a photo ID is included with the application as well as a valid phone number for any questions that may arise in processing the application.Payments
The City of Arcata accepts the following forms of payments:
- Cash
- Check or Money orders
- Visa or MasterCard
- Drop Boxes: Located in front of City Hall and in the back parking lot near the Library
- In person: At Arcata City Hall
- Mail: Please mail payment to the address listed to the right
- Telephone: (707) 827-1114
- Online: The City of Arcata accepts online payments
- Also view City of Arcata Utility bills, set up e-bills and go paperless
Bill Inquiries
Inquiries about your water and sewer bill can be made:- By phone: 707-822-5951
- By email
- In person: At Arcata City Hall
Contact Us
-
Ondrea Starzhevskiy
Finance Director
OStarzhevskiy@cityofarcata.org
Finance Department
Contact the Department
Arcata City Hall
736 F Street
Arcata, CA 95521
Directions/Map
Phone: 707-822-5951
Hours
Cashier Window
(Excluding Holidays)
Monday, Thursday and Friday
10 a.m. - 3 p.m.
Tuesday
10 a.m. - 5 p.m.
Wednesday
9 a.m. - 3 p.m.
Finance Phone Hours
(Excluding Holidays)
Monday, Thursday and Friday
10 a.m. - 3 p.m.
Tuesday
10 a.m. - 5 p.m.
Wednesday
9 a.m. - 3 p.m.
Staff Directory
Forms & Information
- 2019-2020 Fact Sheet (PDF)
- 2019-2020 Water Sewer Rates (PDF)
- How to Read Your Water Meter (PDF)
- Meter Reading Informational Pamphlet (PDF)
- Summer Irrigation/Winter Averaging Policy (PDF)
- Understanding Your Water and Sewer Bill (PDF)
- Utility Billing Adjustment Policy (PDF)
- Utility Billing Adjustment - Application (PDF)
- Water and Sewer Service Agreement (PDF)