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City News

Posted on: July 1, 2020

Arcata City Hall COVID-19 Procedures & Contact Information

Arcata City Hall

UPDATED: Wednesday, November 25, 2020

Due to the increase of COVID-19 cases locally, resulting in Humboldt County being assigned to the California Department of Public Health’s widespread or “Purple” tier under the state’s “Blueprint for a Safer Economy,” Arcata City Hall will have limited access to the public beginning Monday, November 30.

 Face to face interaction with City staff will only be available by appointment, and essential City staff will also be available online and by phone between 9 AM and 5 PM Monday through Friday.

To continue to serve the public, the following protocol will be in place:

 City Department Contacts & Procedures

Building & Engineering

  • Permit applications and other questions pertaining to building permits and inspections can be made by email at  permits@cityofarcata.org or call (707) 822-5956 or (707) 825-2128.
  • Encroachment permits, sewer lateral certificates and other Building & Engineering inquiries can be emailed to engineering@cityofarcata.org or call (707) 825-2128. 
  • For Streetlights and Water & Sewer inquiries, please email jclifton@cityofarcata.org or call (707) 825-2175.
  • To help avoid the spread of COVID-19 at construction job sites, the City of Arcata requires that all active construction job sites within the City follow new safety protocols until further notice. Please click here to learn more.

Business License, Transient Occupancy Tax, or Dog License Inquiries

  • Apply for a Business License here.
  • Transient Occupancy Tax and Dog License forms may be obtained here and submitted with payment via mail or drop boxes located in the City Hall parking lot off of 7th Street and next to the USPS mailbox outside City Hall on F Street.
  • Please call (707) 822-5951 (dial 1, then 2, to reach a live representative) or email finance@cityofarcata.org for further information.

City Manager’s Office

  • General inquiries, email citymgr@cityofarcata.org or call (707) 822-5953.
  • Public records requests can be made by emailing the City Clerk at bdory@cityofarcata.org.

City Meetings & Events

City meetings will be held via teleconference, and meeting agendas can be found here.

  • Members of the community will be able to watch City Council and Planning Commission meetings live online here, on our YouTube channel or on television via Access Humboldt Channel 10.
  • Members of the public may watch or participate in City meetings via Zoom Video Communications. Instructions on how to observe meetings will be provided in the meeting agenda, which will typically be distributed the Friday before each meeting takes place.
  • Members of the public may provide public comment before and during the meetings by sending comments by email to pc@cityofarcata.org
  • Emailed comments must identify the agenda item number in the subject line of the email.
  • Comments will be read into the record, with a maximum allowance of three minutes (approximately 500 words) per individual comment, subject to the Mayor’s or Commission’s discretion.
  • If a comment is received after the agenda item is heard, but before the close of the meeting, the comment will still be included as a part of the written record of the meeting but will not be read into the record during the meeting.

Americans with Disabilities Act Meeting Accommodations

  • Any member of the public who needs accommodations should email the City Clerk at bdory@cityofarcata.org or call (707) 822-5953. The City Clerk will use their best efforts to provide reasonable accommodations to provide as much accessibility as possible while maintaining public safety.

Community Development

Environmental Services & Recreation

  • Please email eservices@cityofarcata.org or call (707) 822-8184 to reach the Environmental Services Department.
  • The Arcata Marsh Interpretive Center is closed to the public.
  • Public Playgrounds remain closed.
  • Public Open Spaces, Public Trails, City Parks, the Arcata Community Forest, the Arcata Marsh & Wildlife Sanctuary are currently open. Community members must wear face coverings and practice social distancing while enjoying public trails.
  • The Arcata Skate Park and City playing courts are open for individual or single-household use. Community members must wear face coverings and practice social distancing while enjoying these facilities.
  • Email rec@cityofarcata.org or call (707) 822-7091 to reach the Recreation Division.
  • Many recreation programs have been suspended until further notice. For questions regarding ongoing and future recreation programs, please click here or call (707) 822- 7901.
  • For facility rental information please click here or call (707) 822-7091.

Water & Sewer Billing

  • The Finance Department will continue to receive water and sewer payments during this time.
  • Residents have the option to pay water and sewer bills online by clicking here or by phone by calling the City’s automated bill system at (707) 827-1114. Credit cards, Debit cards and ACH/eChecks will be accepted.
  • For cash or check transactions, drop boxes are located in the City Hall parking lot off of 7th Street and next to the USPS mailbox outside City Hall on F Street.
  • Please call (707) 822-5951 (dial 1, then 2, to reach a live representative) or email finance@cityofarcata.org to make special service requests, in-person appointments or for all other City-related billing inquiries.

Police Services

  • Emergency services provided by the Arcata Police Department will continue to operate 24 hours a day. 
  • Parking tickets can be paid online here or by calling (707) 822-2428. 
  • Preferential Parking applications can be paid for and made online here.
  • Alarm permit payments may be paid over the phone by calling (707) 822-2428.
  • All cash or check payments may be dropped off at the drop box located outside the Police Department Office or mailed to City of Arcata Attn: APD.
  • Records Requests may be submitted via email to frontoffice@arcatapd.org or faxed to (707) 822-7936.
  • Live Scan fingerprinting services continue to be available by appointment only Monday through Friday between the hours of 9 and 11:45 a.m.
  • When calling 911 for emergency assistance, please let the dispatcher know if you are experiencing flu-like symptoms or if you may have been exposed to COVID-19.

Public Transportation

  • Email Arcata & Mad River Transit inquiries to lschuetzle@cityofarcata.org or call (707) 822-3775.
  • Bus patrons who require mobility devices are asked to contact City Cab at (707) 442-4555 to make alternative transportation arrangements two hours before their desired departure time.
  • It is important for individuals to take safety precautions to help slow the spread of COVID-19, especially when traveling in public spaces. Bus passengers must comply with social distancing requirements to the greatest extent possible and wear a face covering or mask. Passengers are also encouraged to wear gloves.
  • Humboldt County transit riders are encouraged to visit Humboldt Transit Authority’s website at hta.org for information on bus lines operating outside of Arcata.
  • Amtrak Tickets can be purchased at amtrak.com or by calling 1-800-872-7245.
  • Greyhound tickets can be purchased at greyhound.com or by calling 1-800-231-2222.

Face coverings, physical distancing and other health and safety protocols are required for all City Hall staff and guests. Community members who have traveled, had visitors from out of the area or possibly been exposed to COVID-19 are urged to stay home.

 The City is dedicated to keeping the community and informed during this unprecedented time, and is taking these steps for the health and safety of the public.

Please visit  humboldtgov.org for more local COVID-19 updates.

 




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